Workplace Emotional Intelligence (EI)
Building resilient, collaborative, and interpersonal effectiveness across all workplace roles.
Workplace Emotional Intelligence (EI)
Building resilient, collaborative, and interpersonal effectiveness across all workplace roles.
Every employee, regardless of job title or function, relies on interpersonal capability to succeed in modern workplace environments
Technical expertise and IQ get professionals hired, but EI dictates how effectively they collaborate, navigate change, manage stress, and influence positive outcomes.
Research proves that how people feel at work directly impacts their motivation, engagement, and overall performance.
Built on a scientific Workplace Model, this programme evaluates 6 essential competencies, providing clear visibility into how frequently individuals demonstrate emotionally intelligent behaviors compared to benchmark norm groups.
By transforming unproductive workplace states (Disconnected, Insensitive, Untrustworthy, Limited, Temperamental, Indifferent) into productive states (Present, Empathetic, Genuine, Expansive, Resilient, Empowering), the programme empowers staff to build stronger relationships, make better decisions, and maintain personal resilience.
Every employee, regardless of job title or function, relies on interpersonal capability to succeed in modern workplace environments
Technical expertise and IQ get professionals hired, but EI dictates how effectively they collaborate, navigate change, manage stress, and influence positive outcomes.
Research proves that how people feel at work directly impacts their motivation, engagement, and overall performance.
Our Workplace EI Programme measures and develops the core interpersonal behaviors that drive individual and organisational success. Built on a scientific Workplace Model, this solution evaluates 6 essential competencies, providing clear visibility into how frequently individuals demonstrate emotionally intelligent behaviors compared to benchmark norm groups.
By transforming unproductive workplace states (Disconnected, Insensitive, Untrustworthy, Limited, Temperamental, Indifferent) into productive states (Present, Empathetic, Genuine, Expansive, Resilient, Empowering), the programme empowers staff to build stronger relationships, make better decisions, and maintain personal resilience.
Course Details
Learning Objectives
- Build Deep Self-Awareness: Recognise how personal feelings and moods directly influence daily workplace behaviour, decision-making, and professional interactions.
- Demonstrate Awareness of Others: Read non-verbal cues, appreciate diverse colleague perspectives, and adapt communication styles to foster constructive collaboration.
- Communicate with Authenticity: Express thoughts, feelings, and constructive feedback openly and respectfully while honoring professional commitments.
- Apply Emotional Reasoning: Combine emotional insights from oneself and key stakeholders with facts and operational data to make well-rounded business decisions.
- Master Self-Management & Resilience: Proactively manage personal energy, time, stress, and mood to remain calm and productive under tight deadlines or changing circumstances.
- Exert Positive Influence: Enhance team dynamics by solving problems collaboratively, offering constructive feedback, and recognizing the hard work and achievements of peers.
What You’ll Get
- Confidential EI Assessment Report: A detailed personal report (Self, 180°, or 360°) mapping observed demonstration frequencies against self-assessed importance ratings across all six core competencies.
- Benchmark Norm Comparisons: Clear data visualization contrasting individual scores against global workplace benchmark norms.
- Multi-Rater Feedback Breakdown (180° / 360°): Comprehensive side-by-side analysis comparing self-perceptions with evaluations from managers, peers, and key project stakeholders.
- Workplace Development Tips Workbook: An activity-packed development guide containing practical strategies, action plans, and targeted tips to elevate specific emotional intelligence behaviors.
- Structured Debrief Session: A guided 1-on-1 feedback debrief with a certified practitioner to interpret result metrics, identify key demonstration gaps, and commit to personal growth goals.
Who Should Attend?
- Individual Contributors & Specialists: Professionals across marketing, technical, operations, and support functions who want to enhance team collaboration, communication, and workplace effectiveness.
- Cross-Functional & Agile Teams: Project groups seeking to improve mutual trust, reduce interpersonal friction, and build collective resilience.
- Client-Facing & High-Touch Staff: Sales, customer service, and consulting professionals whose role success relies on empathy, rapport-building, and positive emotional influence.
- Emerging Professionals & New Hires: Staff seeking a baseline evaluation of their workplace people skills to accelerate career progression and personal growth.
Testimonials
Course Details
Learning Objectives
- Build Deep Self-Awareness: Recognise how personal feelings and moods directly influence daily workplace behaviour, decision-making, and professional interactions.
- Demonstrate Awareness of Others: Read non-verbal cues, appreciate diverse colleague perspectives, and adapt communication styles to foster constructive collaboration.
- Communicate with Authenticity: Express thoughts, feelings, and constructive feedback openly and respectfully while honoring professional commitments.
- Apply Emotional Reasoning: Combine emotional insights from oneself and key stakeholders with facts and operational data to make well-rounded business decisions.
- Master Self-Management & Resilience: Proactively manage personal energy, time, stress, and mood to remain calm and productive under tight deadlines or changing circumstances.
- Exert Positive Influence: Enhance team dynamics by solving problems collaboratively, offering constructive feedback, and recognizing the hard work and achievements of peers.
What you'll get
- Confidential EI Assessment Report: A detailed personal report (Self, 180°, or 360°) mapping observed demonstration frequencies against self-assessed importance ratings across all six core competencies.
- Benchmark Norm Comparisons: Clear data visualization contrasting individual scores against global workplace benchmark norms.
- Multi-Rater Feedback Breakdown (180° / 360°): Comprehensive side-by-side analysis comparing self-perceptions with evaluations from managers, peers, and key project stakeholders.
- Workplace Development Tips Workbook: An activity-packed development guide containing practical strategies, action plans, and targeted tips to elevate specific emotional intelligence behaviors.
- Structured Debrief Session: A guided 1-on-1 feedback debrief with a certified practitioner to interpret result metrics, identify key demonstration gaps, and commit to personal growth goals.
Who Should Attend?
- Individual Contributors & Specialists: Professionals across marketing, technical, operations, and support functions who want to enhance team collaboration, communication, and workplace effectiveness.
- Cross-Functional & Agile Teams: Project groups seeking to improve mutual trust, reduce interpersonal friction, and build collective resilience.
- Client-Facing & High-Touch Staff: Sales, customer service, and consulting professionals whose role success relies on empathy, rapport-building, and positive emotional influence.
- Emerging Professionals & New Hires: Staff seeking a baseline evaluation of their workplace people skills to accelerate career progression and personal growth.
Build a Highly Self-Aware Team that Gets More Done
Whether you want to join us for group courses, or you want us to bring a course on-site to your organisation, get in touch and Lifeskills Institute will help you find a learning approach that fits your needs.
Novelty BizCentre,
18 Howard Road, #09-01,
Singapore 369585
Novelty BizCentre,
18 Howard Road, #09-01,
Singapore 369585
+65 6346 1455
enquiry@lifeskillsinstitute.sg
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