World's largest after-school learning provider enhances quality partnerships with lifeskills institute's hiring and personality benchmarking solutions


World's largest after-school learning provider enhances quality partnerships with lifeskills institute's hiring and personality benchmarking solutions

Key Outcome

  • Certified and better-trained recruiters are not able to identify stronger-fit and higher-quality franchise partners.
  • The organisation has adopted a comprehensive personality assessment tool called the 4-Dimensions Assessment to evaluate potential franchise partners for more effective long-term engagement.
  • The organization has developed a personality benchmark of the ideal candidate through data points from over 80 exisiting franchise partners.
  • Certified and better-trained recruiters are not able to identify stronger-fit and higher-quality franchise partners.
  • The organisation has adopted a comprehensive personality assessment tool called the 4-Dimensions Assessment to evaluate potential franchise partners for more effective long-term engagement.
  • The organization has developed a personality benchmark of the ideal candidate through data points from over 80 exisiting franchise partners.

Their Story

In 2019, the world's largest provider of after-school learning programmes in Mathematics, English and Chinese set its sights on rapid expansion in Singapore. With more than 80 learning centers island-wide, the organization was seeking to open even more through a franchising learning model, targeting a potential market of over four million students in more than 50 countries.

As part of this expansion strategy, their Centre Setup & Recruitment Division was charged with selecting franchise partners, and in doing so, was in search of a solution to improve their hiring process to ensure quality partnerships. This was seen as essential to enable the enrichment provider to invest time, effort and money into the right partnerships, and sustain its rapid growth plan.

Their Story

In 2019, the world's largest provider of after-school learning programmes in Mathematics, English and Chinese set its sights on rapid expansion in Singapore. With more than 80 learning centers island-wide, the organization was seeking to open even more through a franchising learning model, targeting a potential market of over four million students in more than 50 countries.

As part of this expansion strategy, their Centre Setup & Recruitment Division was charged with selecting franchise partners, and in doing so, was in search of a solution to improve their hiring process to ensure quality partnerships. This was seen as essential to enable the enrichment provider to invest time, effort and money into the right partnerships, and sustain its rapid growth plan.

Objective

Improve its partnership hiring process to recruit
high-performing franchisees in a shorter amount of time

Identify quality franchisees with the right personality fit to ensure
franchisor-franchisee synergy, longevity and success

Objective

Improve its partnership hiring process to recruit high-performing franchisees in a shorter amount of time

Identify quality franchisees with the right personality fit to ensure franchisor-franchisee synergy, longevity and success


Our Solution

After understanding the client's goals, Lifeskills Institute proposed a combined solution of 4- Dimensions Assessment and Personality Benchmarking to help the world's largest provider of after-school learning programmes identify high-quality Franchise Partners for sustainable growth.

The Centre Setup & Recruitment Division attended certification courses to use various tools to assess potential Franchise Partners' suitability through personality attributes. A 2-hour seminar on Personality and the 4-Dimensions tool was also conducted for existing Franchise Partners. These partners completed the 4-Dimensions assessment, generating actionable insights and data points for the client to create a personality benchmark.

The solution required candidates to complete the 4 Dimensions Assessment, valuating them based on DISC Personality Styles, TEAMS, Workplace Values, and Behavioural Attitudes Index (BAI). This enabled the recruitment division to assess personality, behaviour, thought processes, and motivators to identify and support high-quality Franchise Partners.

Their Outcomes

Recruiters from the provider's Centre Setup & Recruitment Division are competent and certified in administering DISC Personality Style, TEAMS, Workplace VALUES and BAI as part of the 4- dimensions assessment to evaluate personality fit of and synergy with potential Franchise Partners.

The 4-dimensions assessment also served as a robust tool and framework within the recruiting process to more efficiently and accurately identify high-performing Franchise Partners in an objective way.


Through data analysis of over 80 existing Franchise Partners, the provider was also able to attain a breakdown of what constituted the ideal personality profile as a reference when recruiting new partners.

Programmes Engaged

  • 4-Dimensions Assessment
  • Personality Benchmarking

Their Outcomes


Recruiters from the provider's Centre Setup & Recruitment Division are competent and certified in administering DISC Personality Style, TEAMS, Workplace VALUES and BAI as part of the 4- dimensions assessment to evaluate personality fit of and synergy with potential Franchise Partners.


The 4-dimensions assessment also served as a robust tool and framework within the recruiting process to more efficiently and accurately identify high-performing Franchise Partners in an objective way.


Through data analysis of over 80 existing Franchise Partners, the provider was also able to attain a breakdown of what constituted the ideal personality profile as a reference when recruiting new partners.

Programmes Engaged

  • 4-Dimensions Assessment
  • Personality Benchmarking

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