The Extraordinary Leader 360 Assessment Certification

A one-day program that provides experienced coaches with the necessary tools to coach leaders using the assessment and development guide.

ELAC is being replaced by MAC (Multi-rater Assessment Certification) in December 2018 — new materials will be posted here just as soon as we have them available! To enquire further about MAC, email us at or call +65 6346 1455.


The Extraordinary Leader 360 Assessment Certification utilizes a proven process in preparing participants to have coaching conversations that will help leaders:

  • Understand the strengths-based approach to leadership development
  • Interpret 360 feedback reports
  • Build effective development plans

360 Certification is delivered in both face-to-face settings and virtually.


Participants are presented with:

    • 11 Key Extraordinary Leader Coaching Concepts
    • Guidelines and tips for interpreting The Extraordinary Leader Assessment Report
    • A process for conducting a coaching conversation
    • A coaching conversation simulation where it all comes together
    • Frequently asked coaching questions, issues, and options


Participants learn to analyze, interpret, and prioritize feedback from diverse feedback reports, and help those they are coaching build powerful development plans. Participants also learn how to utilize Zenger Folkman’s unique approach to building on strengths called non-linear development, helping leaders to “cross-train” by strengthening companion behaviors.The certification process primarily focuses on how to use The Extraordinary Leader 360-degree Assessment when coaching and helping others build a leadership development plan. Participants work through case studies reflecting diverse types of participant 360 feedback, and techniques for coaching and providing feedback during the leadership development planning process.





To enquire, kindly email: or call +65 6346 1455



Each participant will receive:

  • The Extraordinary Leader 360 Assessment Certification participant manual
  • Job Aid Card
  • The Coaching Conversation Guide
  • 11 Key Extraordinary Leader Coaching Concepts

Register early to reserve your spot.

Click HERE to register for this course.


Candidates are experienced, existing coaches. They may work in human resources or learning and development functions, or, they may have the responsibility for coaching and developing others, e.g., line managers.


Pre-requisite to the Certification Course:


1) Attend The Extraordinary Leader Workshop. The coach is required to complete the 360-degree assessment process and attend the workshop.


2) Attend the certification workshop where they will deepen their understanding of Zenger Folkman’s strengths-based approach to developing extraordinary leaders, and learn to interpret diverse 360-degree feedback reports.

Download one of Zenger FolkmanStrengths-based Leadership ResearchWhite Papers by clicking HERE

Lifeskills Institute is the Master Trainer for Zenger Folkman leadership training programmes. We guarantee only the best in leadership development and talent management, profiling assessments and training tools backed by international research and evidence-based practice.

To enquire, kindly email: or call +65 6346 1455.