Research has shown that employees are 11 times more likely to prefer corrective feedback over positive feedback. This workshop offers the training and practical tools in feedback skills and creating a personal development plan for yourself. When delivered with effective feedback skills, it is a proven vehicle for better performance management, employee engagement and employee commitment.


Managers must be skilled coaches helping their employees reach full potential and feedback conversations are taking center stage. Our programmes offer insights and skill-building that will grow your leaders into the coaches they need to be now and in the future.

Providing feedback — both reinforcing and redirecting—is a proven vehicle for better performance management, employee engagement, and employee commitment; all of which have a direct impact on organizational results.

When delivered with skill, feedback is a powerful tool for organizations and employees.

The half-day skill-building workshop will train participants in feedback skills and will create a personal development plan. They will leave the workshop prepared to have more effective feedback conversations.


Elevating Feedback is a half-day workshop that gives employees at all levels of the organization the skills to improve the feedback experience.

Prior to the workshop, individual will take a Feedback Preferences Survey designed to capture their propensity on several dimensions assessing giving and receiving feedback.


This programme you will learn to:

  • Identify the personal and business benefits of providing effective feedback
  • Analyze the Feedback Practices and Perspectives Self-Assessment. This assessment measures the extent to which people seek to give and receive the two major kinds of feedback: reinforcing and redirecting. In addition, it measures inner self-confidence.
  • Reflect on how preference and behavior impact the ability to give and receive feedback
  • Use best practices for providing meaningful reinforcing feedback
  • Use the FUEL model as a framework for providing redirecting feedback
  • Create a personal feedback action plan


In-person Workshop (1-day)

– 17 JULY 2020
– 16 OCTOBER 2020


Online Workshop (2x2hr)

  • Live Online 1: 29 June, 10am – 12noon (Singapore Time/GMT+8)
  • Live Online 2: 30 June, 10am – 12noon (Singapore Time/GMT+8)



Full Course Fee per pax: $588 

Early Bird Rate: $529 (Register and make the payment one month before workshop date)



Each participant will receive:

  • Elevating Feedback Participant Manual – a reference workbook, toolset to empower effective feedback
  • Elevating Feedback, Feedback Preferences Survey – a self-survey that measures giving and receiving behavioural preferences
  • Elevating Feedback Quick Guide – a useful reference tool 


Register early to reserve your seat.


Click HERE to register for this course.


This program is designed for employees at every level of the organisation.


Sample Reports

Research White Papers

Our CEO, Ian Tan is the Master Trainer for Zenger Folkman leadership training programmes. We guarantee only the best in leadership development and talent management, profiling assessments and training tools backed by international research and evidence-based practice.

To enquire, kindly email: or call +65 6346 1455.