Managers must be skilled coaches helping their employees reach full potential and feedback conversations are taking center stage. Our programmes offer insights and skill-building that will grow your leaders into the coaches they need to be now and in the future.

Providing feedback — both reinforcing and redirecting—is a proven vehicle for better performance management, employee engagement, and employee commitment; all of which have a direct impact on organizational results.

When delivered with skill, feedback is a powerful tool for organizations and employees.

The half-day skill-building workshop will train participants in feedback skills and will create a personal development plan. They will leave the workshop prepared to have more effective feedback conversations.

Elevating Feedback is a half-day workshop that gives employees at all levels of the organization the skills to improve the feedback experience.

Prior to the workshop, individual will take a Feedback Preferences Survey designed to capture their propensity on several dimensions assessing giving and receiving feedback.

This programme you will learn to:

• Identify the personal and business benefits of providing effective feedback
• Analyze the Feedback Practices and Perspectives Self-Assessment. This assessment measures the extent to which people seek to give and receive the two major kinds of feedback: reinforcing and redirecting. In addition, it measures inner self-confidence.
• Reflect on how preference and behavior impact the ability to give and receive feedback
• Use best practices for providing meaningful reinforcing feedback
• Use the FUEL model as a framework for providing redirecting feedback
• Create a personal feedback action plan