Providing feedback—both reinforcing and redirecting—is a proven vehicle for better performance management, employee engagement, and employee commitment; all of which have a direct impact on organizational results. When delivered with skill, feedback is a powerful tool for organizations and employees.

The half-day skill-building workshop will train participants in feedback skills and will create a personal development plan. They will leave the workshop prepared to have more effective feedback conversations.

Elevating Feedback is a half-day workshop that gives employees at all levels of the organization the skills to improve the feedback experience.

Prior to the workshop, participants will take the Feedback Preferences Survey designed to capture their propensity on several dimensions assessing giving and receiving feedback. During the workshop, a Zenger Folkman or certified client facilitator will help each participant to:

• Identify the personal and business benefits of providing effective feedback
• Analyze the Feedback Practices and Perspectives Self-Assessment. This assessment measures the extent to which people seek to give and receive the two major kinds of feedback: reinforcing and redirecting. In addition, it measures inner self-confidence.
• Reflect on how preference and behavior impact the ability to give and receive feedback
• Use best practices for providing meaningful reinforcing feedback
• Use the FUEL model as a framework for providing redirecting feedback
• Create a personal feedback action plan