Imagine someone just asked if you would be open to some feedback. What is your reaction? Does your stomach tighten? Do you feel fear or anger? Do you anticipate that this feedback will be critical? Are you already feeling defensive and believe that you need...

The world is currently witnessing a dramatic change in the practices of performance management.  The traditional annual performance appraisal process that has been deeply ingrained in organizations for decades is giving way to more frequent conversations between a manager and subordinate.  Ratings are being abandoned...