Chai Lee Fong
Principal Consultant
Head of Professional Division

Lee Fong is an experienced bilingual training consultant. She is currently the principal consultant with Lifeskills Institute overseeing the consultancy and training projects for all the corporate clients in the region. Prior to her appointment with Lifeskills, she was the Regional Training Advisor of one of the largest insurance companies in this region in charge of the training needs of 4,000 insurance agents. Besides training, she is also a co-counsellor of a counselling centre.

During her stint at the Singapore Training and Development Association (STADA) as the Business Development Manager she managed a major industrial research project subsidised by the International Enterprise (IE) Singapore to oversee a Human Resource Development market research in Shanghai. Her job also included recruitment of researchers and trainers within Singapore, Malaysia and China, providing HRD consultancy services to clients, and designing of training programmes.

Being in the field of training and development for more than 17 years, she brings with her rich experiences and a wealth of knowledge in this critical area of human resources development.  She has trained many in effective selling skills, communication skills, positive thinking, personal effectiveness, interpersonal relationships, teambuilding, supervisory management, organisational effectiveness and leadership, presentation skills, grooming, and customer service programmes.

Some of the clients she has served and trained are Agilent Singapore, Bank of Singapore, Boehringer Ingelheim, Citibank, Crimson Logic, DHL ITS, Embraer Asia Pacific, Evonik (SEA), ExxonMobil, Great Eastern Financial Advisor (GEFA), Harley Davidson Singapore, HSBC, INSEAD, Ministry of Law (Singapore), National Computer System (NCS), NTUC Club, Outbound Singapore, Prime Minister’s Office, SingTel, Singapore Police Force, Swarovski Singapore, Walton International Group (S), etc.

Lee Fong is a certified Coach approved by International Coaching Federation (ICF), certified Outdoor Experiential Trainer by Singapore Training and Development Association (STADA), certified Advanced Behavioural, Career and People Development Consultant by The Institute for Motivational Learning (IML), USA (using DISC and PeopleKeys), certified Stress Management Consultant by IML, USA, The Leadership Challenge Certified Facilitator by Wiley, USA, Certified Extraordinary Leader, Extraordinary Coach and Leadership Levers Trainer by Zenger Folkman. She is also familiar with several other personality profiling and 360 leadership tool such as MBTI psychometric instrument, Gallup’s Strength Finder, Harrison Assessment, LPI (Leadership Practices Inventory). She is also certified by the Malaysian Insurance Institute (MII) for BAMC training, Registered Financial Planning Module 1 & Module 2.

Besides graduating with a Bachelor of Commerce in Marketing with the University of Otago, New Zealand, she also obtained a Master of Social Science in Counselling with the University of South Australia, Adelaide.